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24/7 MANAGED OPERATIONS

Professional EDI Implementation Services

Enterprise-grade EDI solutions with expert implementation and managed operations

Our certified EDI specialists implement and manage your complete EDI infrastructure—from initial setup to ongoing operations.

Communication Protocols

Secure and reliable EDI communication methods for enterprise connectivity

Dedicated Mailbox Setup and Testing

Stream EDI offers a secure and dedicated mailbox for each client which can be used to send and receive EDI messages 24/7.

EDI via SFTP Communication Setup and Testing

SFTP can securely transfer files large and small, over the internet. It builds on the File Transfer Protocol (FTP) and includes Secure Shell (SSH) security components.

EDI via OFTP Communication Setup and Testing

OFTP (Odette File Transfer Protocol) is a standardized protocol specifically designed for EDI communications in the automotive and manufacturing industries.

EDI via AS2 Communication Setup and Testing

AS2 stands for Applicability Statement 2 and it is one of the most popular methods for transporting B2B EDI documents from one organization to another.

Advanced Trading Partner Integration Solutions

Enterprise Communication Protocol Support

Comprehensive EDI communication infrastructure designed for enterprise scalability.

Our platform supports all industry-standard communication protocols including AS2, SFTP, and OFTP connectivity. Our certified engineers handle the technical complexity, enabling you to focus on core business operations.

We establish a unified connection to our enterprise-grade EDI network, managing all trading partner communications through a single, secure interface. This architecture provides centralized control while maintaining flexibility for diverse partner requirements.

Network Connectivity Diagram

Single connection to Stream EDI Network with managed partner connectivity.

How EDI via AS2 Works

Step 1

EDI Document Preparation

Documents are prepared in a standard EDI format to be sent over AS2

Step 2

AS2 Packaging

The document is packaged to send via AS2 using three layers of transmission: Compression, Signature, and Encryption

Step 3

Message Delivery

The data is transmitted securely over HTTP/S. A Message Disposition Notification (MDN) is returned to the sender confirming receipt.

Step 4

AS2 Unpacking

Upon receiving the document, it is decrypted, verified, and decompressed using the appropriate keys

Step 5

EDI Processing

The document is passed to backend processes that handle the data and perform business logic

Step 6

Confirmation of Receipt

The receiving organization sends message confirmation receipts such as MDN and EDI functional acknowledgment (997)

Step 7

Sender Validation

The sender receives the MDN and validates the receipt signature and completes data integrity checks

Our Implementation Process

A structured approach to transitioning your EDI operations to managed services

01
📋

Intake

Comprehensive assessment of your current EDI environment and operational requirements.

  • Current EDI infrastructure analysis

  • Trading partner assessment

  • Volume and complexity evaluation

  • Business requirements gathering

02
📚

Runbook Setup

Development of detailed operational procedures and escalation protocols.

  • Standard operating procedures

  • Escalation matrix creation

  • Alert threshold configuration

  • Response time definitions

03
⚙️

Alert Thresholds

Configuration of monitoring parameters and notification systems.

  • Performance baseline establishment

  • Alert rule configuration

  • Notification channel setup

  • Escalation path definition

04
🚀

Go-Live

Seamless transition to managed operations with full monitoring activation.

  • 24×7 monitoring activation

  • Real-time alerting setup

  • Incident response initiation

  • Performance tracking start

05
📊

Weekly Health Checks

Regular operational reviews and continuous improvement processes.

  • Weekly performance reviews

  • Trend analysis and reporting

  • Process optimization

  • Continuous improvement planning

Comprehensive Monitoring & Operations

24×7 Message Flow Monitoring

Continuous monitoring of all EDI message flows with real-time visibility into transmission status.

  • Real-time transmission tracking

  • Instant failure detection

  • Performance monitoring

  • Proactive issue identification

Auto-Retry & Recovery

Automated retry mechanisms and recovery procedures to ensure message delivery.

  • Automatic retry logic

  • Intelligent backoff strategies

  • Recovery procedures

  • Delivery confirmation

997/CONTRL Tracking

Comprehensive tracking of functional acknowledgments and control messages.

  • Functional acknowledgment monitoring

  • Control message tracking

  • Compliance verification

  • Partner communication status

Smart Alerting

Intelligent alerting system with configurable thresholds and escalation paths.

  • Configurable alert thresholds

  • Escalation path management

  • Multi-channel notifications

  • Alert correlation

Incident Response

Rapid incident response with predefined procedures and expert resolution.

  • Immediate incident response

  • Expert troubleshooting

  • Root cause analysis

  • Prevention strategies

Monthly Operations Review

Comprehensive monthly review of operations with performance analysis and improvements.

  • Performance analysis

  • Trend identification

  • Improvement recommendations

  • Strategic planning

Why Choose Managed EDI Operations?

Strategic Business Focus

Enable your team to concentrate on core business initiatives while our experts manage EDI operations.

Enterprise Reliability

Industry-leading uptime and performance with comprehensive monitoring and proactive issue resolution.

Certified EDI Expertise

Access to certified EDI professionals with extensive experience in enterprise implementations.

Predictable Enterprise Costs

Transparent pricing model with no hidden fees, enabling accurate budget planning.

Continuous Optimization

Ongoing performance analysis and process improvement to maximize EDI efficiency.

Compliance Assurance

Guaranteed compliance with industry standards and trading partner requirements.

Frequently Asked Questions

What is Stream EDI Dedicated Mailbox?

Stream EDI offers a secure and dedicated mailbox for each client which can be used to send and receive EDI messages 24/7.

What does OFTP stand for?

OFTP stands for Odette File Transfer Protocol, which is a standardized protocol specifically designed for EDI communications in the automotive and manufacturing industries. It provides secure, reliable file transfer capabilities with built-in encryption and error handling.

What does SFTP stand for?

SFTP stands for Secure File Transfer Protocol, which is a network protocol used for transferring files securely over a network. SFTP is a secure version of the File Transfer Protocol (FTP) and uses encryption to protect data in transit.

What does AS2 stand for?

AS2 stands for Applicability Statement 2, which is a popular protocol used for secure and reliable data transfer between businesses over the Internet. AS2 is a specification developed by the Internet Engineering Task Force (IETF) that provides a standard method for exchanging electronic data using a secure and reliable transport mechanism.

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